Privacy Policy

This PRIVACY POLICY ("policy") will help you understand how AKANSH TAYAL HUF ("us", "we", "our") uses and protects the data you provide to us when you visit, use or register yourself on https://casebench.in / https://apps.apple.com/us/app/case-bench/id1498744129 / https://play.google.com/store/apps/details?id=org.nativescript.legaldiaryapp ("website/app", "service").

We reserve the right to change this policy at any given time, and you will be promptly notified. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

https://casebench.in / https://apps.apple.com/us/app/case-bench/id1498744129 / https://play.google.com/store/apps/details?id=org.nativescript.legaldiaryapp recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information that we collect on our website/app. This Privacy Policy applies to current and former visitors to our website/app and to our online users. By visiting and/or using our website/app, you agree to this Privacy Policy.

https://casebench.in / https://apps.apple.com/us/app/case-bench/id1498744129 / https://play.google.com/store/apps/details?id=org.nativescript.legaldiaryapp is a property of AKANSH TAYAL HUF, a Hindu Undivided Family under the laws of India, having its principal place of business at 104, DSR Woodwinds, Sarjapur Main Road, Bengaluru, Karnataka-560035, India. Case Bench is a case management system for lawyers and law firms that allows users to store and manage their court cases, documents, tasks, clients, associates etc. in a secure and regulated environment.

1. What User Information We Collect

1. Contact information: We might collect your name, email, gender, age, date of birth, mobile number, street, city, state, pin-code, country and IP address, current location for the services, if any, KYC documents and any other relevant records if needed.
2. Demographic information: We may collect demographic information about you, or any other information provided by you during the use of our website/app. We might collect this as a part of a survey also.
3. Other information: If you use our website/app, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website/app, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

2. We collect information in different ways

1. We collect information directly from you: We collect information directly from you when you register on our website/app. We also collect information if you ask us a question through phone or email.
2. We collect information from you passively: We use tracking tools like Google Analytics, Google Search Console, Google Ads, browser cookies and Microsoft Clarity for collecting information about your usage of our website/app, including tracking which of our advertisements led you to our website/app.
3. We get information about you from third parties: For example, if you use an integrated social media feature or google sign in or apple sign in on our website/apps. The third-party social media site will give us certain information about you. This could include your name and email address.

3. Eligibility and Age Restriction

Use of the Case Bench platform is strictly limited to individuals who are 18 years of age or older. By accessing or using the app, you represent and warrant that you are at least 18 years old and legally competent under applicable Indian laws.

Persons below the age of 18 years are prohibited from using the platform in any manner. Case Bench reserves the right to verify age at any stage and to suspend or terminate access for any user found to be underage. All such actions will be taken in accordance with applicable data protection laws, including the Information Technology Act, 2000 and its allied rules.

4. Use of your personal information

1. We use information to contact you: We might use the information you provide to contact you to provide our services, and to understand your purpose for visiting our website/app.
2. We use information to respond to your requests or questions: We might use your information to confirm your registration for any of our services including online activity, classes, webinars, workshops.
3. We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences and data analysis.
4. We use information to look at site trends and customer interests: We may use your information to make our website/app and services better. We may combine information we get from you with information about you we get from third parties.
5. We use information for security purposes: We may use information to protect our business, our customers, or our website/app.
6. We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or services. These might be our own offers or services, or third-party offers or services we think you might find interesting.
7. We use information to send you communications: We might send you emails or SMS or Whatsapp about our latest updates.
8. We use information as otherwise permitted by law.

5. Security and Data Storing

1. Security is very important to us. All our data is securely stored at a cloud system of an external storage service provider. All security procedures are in place to protect the confidentiality, integrity and availability of your User Information. We maintain strict physical, electronic, and administrative safeguards to protect your User Information including your personal information from unauthorized or inappropriate access.
2. We follow generally accepted standards to collect, store and protect personal data. We retain personal data for as long as it is needed to provide the services you have requested, and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, or similar obligations; for resolving, preserving, enforcing or defending our legal and contractual rights; needed to maintain adequate and accurate business and financial records or; how you access, update, or delete your data etc.
3. This website/app will take all reasonable efforts to ensure the confidentiality of personal data, uploaded information etc. and will take reasonable efforts to ensure that the information received from you is not misused. This website/app also reveals personal data/information uploaded by you in connection with any lawful process. While this website/app will take the above reasonable measures to guard against misuse of personal data/information submitted to it by you, this website/app cannot guarantee that someone will not circumvent our security measures, including, without limitation, the security measures implemented on this Web site. Therefore, your posting of personal data/information on this Web site constitutes your acceptance of this risk, and by posting of personal data/information, you waive any right to seek legal relief from this website/app due to any misuse of your information.

6. Sharing of information with third-parties

1. We will share information with third parties who perform services on our behalf: We share information with vendors, third party affiliates, SMS service providers, third party payment processing gateways like RazorPay, freelance professionals, marketing service providers, Microsoft SQL Server and Firebase who help us manage our website/app, online processes and our services. We also share our data with AWS for hosting our platform.
2. We will share information with our business partners: This includes third-party sellers, tie-up aggregators. Our partners use the information we give them as described in their privacy policies.
3. We may share information if we think we have to in order to comply with the law or to protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. Case Bench may be legally obligated to disclose certain user information, including data related to cases, to government authorities, regulatory bodies, or law enforcement agencies. Such disclosures shall be made only in compliance with valid legal requests, such as court orders, government directives, or other applicable legal procedures.
4. We may share information with any successor to all or part of our business: For example, if part of our business is sold we may give our customer list as part of that transaction.
5. We share information with advertising platforms: We may share your email address, in hashed (encrypted) form, with advertising platforms such as Google Ads. This helps us build custom audiences for advertising purposes — for example, to avoid showing our ads to people who are already our customers, or to reach past users who have not used our service in a while. You can opt out of this by visiting Google's Ads Settings at adssettings.google.com, or by emailing us at contact@casebench.in to request that your information not be used for this purpose.

7. AI Connector (Claude and ChatGPT)

Case Bench offers an optional AI connector that lets you use your Case Bench data inside third-party AI assistants such as Claude (by Anthropic) and ChatGPT (by OpenAI). The connector is off by default and is used only if you choose to connect it.

1. How it is enabled: You add the Case Bench connector in your own Claude or ChatGPT account, log in to Case Bench and approve access. Case Bench does not connect to these assistants on its own.
2. What is shared: When you ask the assistant a question, it may request your Case Bench records to answer it, such as cases, hearing dates and history, your daily board, linked cases and IAs, clients and advocates linked to a case, case notes, document details and the text content of your documents, tasks, fees, invoices, advocate expenses, appointments, and your team members' names, contact numbers and workload. The connector can also fetch the public live display board of a High Court and show where your listed matters stand on it. Only data that your Case Bench login is allowed to see is shared: advocate and partner logins see only the cases their role permits, fee and invoice data is shared only with logins allowed to view fees, and the team list and advocate expenses are shared only with the firm admin and partners.
3. Read-only access: The connector cannot create, change or delete any data in Case Bench.
4. What we store: We store the access tokens for the connection (in hashed form), the app it was connected from and when it was last used. We do not receive or store your conversations with the AI assistant.
5. How the AI provider uses the data: Data sent to Claude or ChatGPT is handled by that provider under its own terms and privacy policy and your account settings with them. Please review those policies before connecting. Section 10 (Third party sites) also applies.
6. Disconnecting: You can remove the connector from your Claude or ChatGPT account at any time. The firm admin can also disconnect all AI connections for the firm from the Settings page in Case Bench, after which no further data is shared.

8. AI Features inside Case Bench

Some Case Bench features use third-party AI and document-processing providers. When you use one of these features, the information needed for it is sent to the provider to produce the result:

1. AI Assistant: An optional feature that the firm admin turns on by adding their own API key from Anthropic (Claude) or DeepSeek. Questions asked in the assistant, and the Case Bench records needed to answer them, are sent to the provider the admin selected. We store the API key in encrypted form and keep a list of recent questions so they can be reused.
2. AI Drafter: When you generate or revise a draft, your instructions, the details of the case you select and the text of any reference documents you attach are sent to DeepSeek to generate the draft.
3. Hearing Preparation: When you generate a hearing preparation note, the case details, hearing history, orders and case notes of that case are sent to DeepSeek to generate the note.
4. Document text recognition (OCR): When you scan or convert a document to text, the document is sent to Sarvam AI to extract the text.

Data is sent to these providers only when you use the relevant feature, and they process it under their own terms and privacy policies. Results that you choose to save are stored in your Case Bench account.

9. Email Opt-Out

You can opt out of receiving our marketing emails: To stop receiving our promotional emails, please email contact@casebench.in. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email, SMS and Whatsapp about your purchases.

10. Third party sites

If you click on one of the links to third party website/apps, you may be taken to a website/app we do not control. This policy does not apply to the privacy practices of those website/app. Read the privacy policy of other website/apps carefully. We are not responsible for these third-party sites.

11. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

If you have any questions about this Policy or other privacy concerns, you can also email us at contact@casebench.in.

12. Updates to this policy

This Privacy Policy was last updated on 01.11.2026. From time to time, we may change our privacy practices. We will notify you of any changes to this policy as required by law. We will also post an updated copy on our website/app. Please check our site periodically for updates.

13. Jurisdiction

If you choose to visit the website/app, your visit and any dispute over privacy is subject to this Policy and the website/app's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and the Courts at Bengaluru, Karnataka shall have exclusive jurisdiction.

14. Regulatory Compliance, and Limitation of Liability

a) Regulatory Compliance:

AKANSH TAYAL HUF complies with applicable Indian laws, including the Information Technology Act, 2000. Users are responsible for ensuring their own compliance with local laws.

b) Payment Security:

Payments are processed securely through trusted third-party gateways. Sensitive financial data is protected and not stored on our servers. However, AKANSH TAYAL HUF is not liable for issues arising from third-party payment processors.