Return and Refund Policy (Last Updated: 26th January 2024)
Thank you for choosing Legal Diary for your Software needs. We are committed to providing a reliable and efficient service.
Please read this policy carefully before using our services.
1. Refund Policy
1.1 Subscription Services
* Our Subscription services are billed on a monthly and annual basis. You are billed for the chosen subscription period.
* Refunds for subscription services are generally not provided after the initial 14 days of your subscription. However, exceptions may be considered on a case-by-case basis.
* If you choose to cancel your subscription within the eligible refund period, you will be refunded the prorated amount for the unused portion of your subscription.
* In case of cancellation, it might take 5-7 working days to process the refund and credit the amount to your bank account.
1.2 One-Time Purchases
* For one-time purchases of additional features or add-ons, refunds may be considered if the request is made within 7 days of the purchase date.
* Refund requests for one-time purchases will be evaluated based on the specific circumstances, and approval is at the discretion of Legal Diary.
* In case of cancellation, it might take 5-7 working days to process the refund and credit the amount to your bank account.
2. Returns
2.1 Software Issues
* If you encounter technical issues with our software, please contact our customer support team (sales@legaldiary.in) within 14 days of your purchase. We will work with you to resolve the issue promptly.
* If you are unsatisfied with our service for any reason, please contact our customer support team (sales@legaldiary.in). We are committed to addressing your concerns and finding a suitable solution.
3. Contact Information
For any inquiries regarding our return and refund policy, please contact us at:
LEGAL DIARY
104 DSR WoodWinds Sarjapur Main Road
Begaluru, Karnataka - 560035
sales@legaldiary.in
9742469777
4. Changes to the Policy
LEGAL DIARY reserves the right to modify this return and refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
By using our services, you agree to abide by the terms and conditions outlined in this policy.